The University of Miami Miller School of Medicine-UHealth is home to some of the brightest minds in the world. Our Faculty teach students who represent the future of medicine. Our researchers are discovering breakthrough patient treatments. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and subspecialties, and have more than one million patient encounters each year.
The Bascom Palmer Eye Institute is currently seeking a Supervisor, Patient Access . The incumbent in this position will be responsible for the day-to-day activities of the Registration Clinic assigned. The individual who occupies this position will also be responsible for assisting the Clinic Manager/Director with all daily activities and supervision of the staff. In addition this position is responsible for the registration of patients to the hospital, ER patients and clinic based patients on multiple types of services; prioritizing registrations, as appropriate. Obtains pertinent information from patient, informs the patient or their representatives of financial requirements, collecting when necessary according to established guidelines and financial policy for UMMG, UMHC/SCCC and ABLEH. Verifies insurance as needed or in the absence of the insurance verifier assumes this role. Provides coverage as needed by modifying shift to meet the needs of the Department.
The minimum qualifications for this position are as follows: High School diploma or equivalent and five (5) years relevant work experience are required, preferably in an out patient clinic setting, out patient department, or admitting department. Ability to deal with stressful situations involving public, physicians/staff and insurance company representatives. Ability to maintain a professional demeanor when communicating with staff and all outside contacts. Proficient in Microsoft programs at an advanced level; Epic experience preferred. Must maintain confidentiality with regards to patient information. Must be capable of handling cash. Bilingual preferred. Any appropriate combination of relevant education, experience and/or certification may be considered.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the groundbreaking research and medical education at the Miller School of Medicine. University of Miami Hospital is the flagship facility of UHealth, which also includes the Sylvester Comprehensive Cancer Center and Bascom Palmer Eye Institute, along with dozens of outpatient facilities. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.