The University of Miami Miller School of Medicine-UHealth is home to some of the brightest minds in the world. Our Faculty teach students who represent the future of medicine. Our researchers are discovering breakthrough patient treatments. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and subspecialties, and have more than one million patient encounters each year.
The Department of Neurological Surgery is currently seeking a Sr. Patient Access Representative. The Department of Neurological Surgery consists of a group of physicians, nurses, scientists, and staff associates who are dedicated to providing compassionate state of the art medical care and to advancing medical knowledge. This individual will serve to provide personalized support and assistance to our Patients, Caregivers, Family Members and Guests for the Department of Neurosurgery with regards to all outpatient scheduling needs to include scheduling all outpatient appointments, ARNP appointments, collecting demographic information, obtaining insurance authorizations/negotiations for clinical services including corresponding diagnostic tests, scheduling of required diagnostic studies and compiling all the necessary medical records (including films) as needed. This position will provide guidance and support through every step of a patients' journey and serve as an advocate for the patient and provides educational and emotional support in regard to scheduling an outpatient physician's visit and any corresponding diagnostic testing.
The minimum qualifications for this position are as follows: High School Diploma or equivalent education is required. Three (3) years of patient related clerical experience or equivalent experience is required. Excellent verbal and written communication skills are required. Bilingual, English/Spanish is preferred. Proficient with a computer and Microsoft Office Suite such as Word, Excel, and Outlook is required. Any combination of relevant education, certifications, and/or work experience will be considered..
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the groundbreaking research and medical education at the Miller School of Medicine. University of Miami Hospital is the flagship facility of UHealth, which also includes the Sylvester Comprehensive Cancer Center and Bascom Palmer Eye Institute, along with dozens of outpatient facilities. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.