The University of Miami Miller School of Medicine-UHealth is home to some of the brightest minds in the world. Our Faculty teach students who represent the future of medicine. Our researchers are discovering breakthrough patient treatments. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and subspecialties, and have more than one million patient encounters each year
The Department of Physical Therapy is seeking a Clinic Assistant, who will have a dual role in which he/she provides a point of patient greeting and intake, and assists therapists in performing patient care duties. Primary tasks involve front office support of answering phone calls, scheduling patients and preparing daily logs and reports. Additionally, this person assists with treatment procedures as directed by therapists according to UHealth policies and procedures, and State guidelines. Other duties may include cleaning treatment areas, assisting with scheduling, filing, and assorted clerical duties.
Duties and responsibilities include providing courteous greeting and patient intake functions at front desk of outpatient therapy. Notify therapists within 3 minutes of patientís arrival. Perform reception duties as needed. Answer multiple phone lines per the UHealth Etiquette guidelines. Check phone messages and take thorough messages and deliver in a timely fashion to fellow staff. Assist in ordering office and clinic supplies. Assist in daily charge entry and visit entry. Assists with month end data tracking for billing functions. Assists the physical and occupational therapists with treatment procedures as directed. Communicate with nursing and physician staff as needed and directed by therapists. Assist in the maintenance of patient records. Maintain patient confidentiality and observe all HIPPA guidelines. Participate in quality and safety improvement activities. Correctly sets up, prepares and administers modalities for patient treatment as directed and supervised by therapists. Correctly and courteously positions patients for treatment as directed by therapists. Follows designated instructions on safety procedures and precautions when assisting with patient treatment. Verbally report significant information or changes in a patientsí condition to the appropriate therapist immediately. Maintain a safe and clean work area in the clinic. Maintain appropriate equipment logs (ie, temperature for hydrocollator, freezer, etc.) Maintain appropriate water levels in the hydrocollator daily. Stock linen and prepare treatment areas between patients throughout the day. Clean treatment tables, mates, exercise equipment, etc. such that there is no accumulation of dust and dirt.
Minimum qualifications include a high school diploma, some college preferred. Good verbal and written communication skills. Good interpersonal skills to interact with patients.Any combination of relevant education, work experience, and/or certifications will be considered
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the groundbreaking research and medical education at the Miller School of Medicine. University of Miami Hospital is the flagship facility of UHealth, which also includes the Sylvester Comprehensive Cancer Center and Bascom Palmer Eye Institute, along with dozens of outpatient facilities. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for