Job Title:   Desktop Support Technician
Pay Grade:   6
Pay Band Min / Max:   $15.84  -  $22.74
 
Position Number:   035212
Department / Hospital:   MEDICAL IT

The University of Miami is committed to educating and nurturing students, creating knowledge, and providing service to our community and beyond. We are leaders in the area of education, scholarship, intercollegiate athletics and service. Come join our team!


Work Location: Miami

Work Schedule: 8:30 a.m. - 5:00 p.m.

The Department of Information Technology at the University of Miami is seeking a Desktop Support Technician to provide technical support to the medical campus and its satellite facilities. Duties include telephonic support for the installation, coordination, and daily operation of user application software on the network; remote troubleshooting support; systems monitoring; technical user support for network related issues; installation and support of network application software packages; installation, troubleshooting, configuration and repair of computing equipment including desktop PC, laptops, printers and comparable devices; travel to satellite facilities; and maintenance of nodal concentrator equipment supporting the University data systems.

Requirements: High School Diploma or equivalent and a minimum of 1 year relevant network troubleshooting experience. A valid unrestricted Florida Driverís License is required for travel to satellite facilities. Experience with microcomputers, network operating systems, and data communications troubleshooting is required in addition to having a good working knowledge of networked PC hardware, Windows / Macintosh operating system installation and setup, and Microsoft Office; must be an effective communicator with excellent verbal and written English skills; must demonstrate superior telephone and customer services skills. Review of resumes will continue until a successful candidate has been identified. Position #035212


Former Employees on Layoff Will be Given Priority Consideration


The University of Miami offers competitive salaries and a comprehensive benefits package including medical and dental benefits, tuition remission, vacation, paid holidays and much more. The University of Miami is an Equal Opportunity/Affirmative Action Employer.


The University of Miami is an Equal Opportunity Employer - Female/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.



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The University of Miami is an equal opportunity/affirmative action employer.