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Job Title:   Sr. Academic Advisor
Pay Grade:   c104
Pay Band Min / Max:    - 
Position Number:   P100029233
Department / Hospital:   School of Nursing - Student Services -STA

The University of Miami is considered among the top tier institutions of higher education in the U.S. for its academic excellence, superior medical care, and cutting-edge research. At the U, we are committed to attracting a talented workforce to support our common purpose of transforming lives through teaching, research, and service. Through our values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity and Teamwork (DIRECCT) we strive to create an environment where everyone contributes in making UM a great place to work. We are one of the largest private employers in Miami-Dade County; home to more than 13,400 faculty and staff from all over the world.


Duties and Responsibilities:



  • Collaborates daily with the Assistant Dean,, student employees, and other University constituents to carry out OSS’ mission and offer the highest-quality advising services
  • Advises undergraduates on curricular, extracurricular, and post-baccalaureate opportunities and assists them in the construction of viable graduation plans to reach their academic and professional career goals
  • Serves as the first point of contact for new undergraduate student intakes as well as general advising-related phone calls
  • Keeps abreast of graduate health professional program requirements (e.g., GPA, standardized tests, and prerequisite coursework) to provide students with most current information
  • Assists with tracking student registration and follows up with students to promote academic success, retention, and graduation
  • Works with the Assistant Dean to provide students with SONHS-related course equivalencies
  • Continually works with the Office of Admission and the Registrar to ensure all transfer work is posted in CaneLink and all transfer equivalencies are properly assigned
  • Conducts Degree Progress Report reviews at least twice a year to ensure students are on track for graduation, and follows up with students as questions arise
  • Works with the Sr. Advisor and Assistant Dean to clear all students for graduation and ensure degrees are conferred in a timely basis
  • Meets and communicates with prospective students and parents to discuss undergraduate opportunities within SONHS and the larger University
  • Works closely with the Assistant Dean to maintain various advising-related databases and provide advising-related reports as needed
  • Maintains accurate student academic records


Publications to Facilitate Advising 

  • Creates, writes, prepares, updates, and sends various forms, handouts, letters, and cards
  • Helps develop digital and print media pieces to support advising goals
  • Stocks various publications
  • Sends mass communications to students as needed


Student Services Support 

  • Proactively seeks new information and generates new solutions to unfamiliar situations
  • Stays abreast of SONHS and University opportunities, policies, and procedures to provide students with accurate information and refer to others as appropriate
  • Assists with student onboarding (e.g., Orientation) and other OSS-related events as needed
  • Helps answer OSS phones and address general student inquiries as needed
  • Performs other duties as assigned


Knowledge, Skills, and Abilities:

  • Knowledge of Microsoft Office, including Excel, PowerPoint, Publisher, and Word
  • Excellent analytical, communication, organizational, interpersonal, and customer service skills
  • Outstanding multi-tasking and problem-solving skills to ensure multiple and complex projects are accomplished successfully and on time in a fast-paced environment
  • Ability to engage and assist a diverse student body and to work closely with faculty, administration, and outside constituents
  • Ability to be self-directed as well as collaborative to work effectively as a member of a team
Apply online. Position #P100029233

The University of Miami is home to some of the brightest minds in the world. We are committed to educating and nurturing students, creating knowledge, and providing service to our community and beyond. The University of Miami offers competitive salaries and a comprehensive benefits package including medical and dental benefits, tuition remission, vacation, paid holidays and much more.  The University of Miami is an Equal Opportunity/Affirmative Action Employer. Come join us!

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

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