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Job Title:   Manager, Employee Accommodations
Pay Grade:   c106
Pay Band Min / Max:    - 
Position Number:   P100029036
Department / Hospital:   Workplace Equity & Performance - Gables -STA

The University of Miami is considered among the top tier institutions of higher education in the U.S. for its academic excellence, superior medical care, and cutting-edge research. At the U, we are committed to attracting a talented workforce to support our common purpose of transforming lives through teaching, research, and service. Through our values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity and Teamwork (DIRECCT) we strive to create an environment where everyone contributes in making UM a great place to work. We are one of the largest private employers in Miami-Dade County; home to more than 13,400 faculty and staff from all over the world.

Job Description:
  • Assist the Director of Workplace Equity and Performance by managing accommodations requests;
  • Consult with Human Resources’ Client Services and/or Talent Management and Recruitment  teams throughout consideration of requests to ensure proper assistance is provided to employees, applicants and departments;
  • Receive, triage, and process requests for accommodation under the ADA through to referral, resolution, or closure;
  • Maintain case management protocols to ensure accommodations are properly tracked and recorded.
  • Engage the requestor in the interactive process to assess needs and to identify accommodation options;
  • Obtaining all necessary employee medical releases and other information related to a request;  
  • Maintain strict confidentiality of all employee information in accordance with government regulations and  the University’s policies and procedures;
  • Consult with Risk Management to coordinate ergonomic assessments, as needed;
  • Provide disability accommodation assistance to employees for accommodation requests
  • Develop and maintain a directory of accommodation options and available resources both internal and external (i.e., building/classroom accessibility, accessible parking and transportation options, web accessibility, counseling and consultation, etc.)
  • Develop and maintain a web page to communicate the accommodation process and resources for employees and applicants;
  • Attend and participate at meetings and/or events related to ADA programs and accommodations;
  • Liaise with other University disability services, as needed;
  • Conduct research and draft related policies and procedures pertaining to ADA Accommodations;
  • Serve on and make recommendations to the University’s ADA Committee; participate in initiatives developed by the ADA committee; and
  • Perform other duties as assigned. 
Knowledge, Skills, and Abilities:
  • Strong background in administering ADA Accommodations for a large organization, with multiple business units, including academic and clinical units;
  • Extensive knowledge of the ADA, Rehabilitation Act, and related regulations;
  • Strong technical and reporting abilities to gather data from multiple sources and then analyze and present this information to identify business unit trends as well as make strategic recommendations;
  • Proficient with Microsoft Office Suite (Word, Excel, Power Point, Project, Outlook, and Visio);  
  • Ability to develop rapport, open communication, and a collaborative work environment with employees, applicants and department representatives;
  • Ability to maintain the integrity of HR by adhering to strict confidentiality and respect of all employees;  
  • Discretion in dealing with confidential and often delicate materials and information;  
  • Demonstrated track record of maintaining a positive, customer service-oriented attitude in a time-sensitive/deadline-driven environment;  
  • Highly organized/ability to prioritize;  
  • Strong analytical skills;  
  • Positive attitude; and
  • Ability to provide professional support while working with employees and managers.
Education Requirements (Essential Requirements):
  • Bachelor degree in Human Resources, a health-related science, or related field from an accredited college or university required.

Work Experience Requirements (Essential Requirements): 

  • Five (5) years’ experience managing accommodation requests under the ADA;
  • Knowledge of the ADA and other related laws addressing persons with disabilities, such as Section 504 of the Rehabilitation Act, 29 U.S.C. § 794.
  • Knowledge of various alternative formats and alternative technologies that enable individuals with disabilities to communicate, participate, and perform tasks; and  
  • Ability to work cooperatively with employees, supervisors, other University departments, and external entities to review and coordinate reasonable accommodations.
Apply to Position: P100029036

The University of Miami is home to some of the brightest minds in the world. We are committed to educating and nurturing students, creating knowledge, and providing service to our community and beyond. The University of Miami offers competitive salaries and a comprehensive benefits package including medical and dental benefits, tuition remission, vacation, paid holidays and much more.  The University of Miami is an Equal Opportunity/Affirmative Action Employer. Come join us!

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

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