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The University of Miami is committed to educating and nurturing students, creating knowledge, and providing service to our community and beyond. We are leaders in the area of education, scholarship, intercollegiate athletics and service. Come join our team!
Work Location: Coral Gables Campus
Work Schedule: 8:30 a.m. - 5:00 p.m.
The Reading Room Attendant and Operations Assistant facilitate and maintain orderly activity in the Special Collections (SC) Reading Room and assists with operational functions in SC.
Staff the Reading Room service desk and attends to researchers and visitors to SC; provide basic reference assistance at the reading room desk and refer researchers to the appropriate SC staff and/or faculty for in-depth services; maintain orderliness and functionality of SC reading room desk, supplies, and public service area, responsible for ordering new supplies as necessary through ARIBA or pertinent vendor catalogs; keep track of and maintain security of materials in SC reading room; receive, redirect and take messages for incoming phone calls to SC; assist patrons in the use of requested materials in the SC reading room, including the handling of rare books, periodicals, maps, and manuscript materials; instruct researchers regarding SC policies and procedures and ensures that these are followed by all users; assist researchers in using the Richter Library online public access catalog and other research resources such as finding aids and the AEON Circulation Automation Software; assist patrons in the use of books, periodicals, and archival materials from SC; assist in coordinating with the Support Services Assistant for the retrieval of materials from SC collections area for researcher use; secure permits for SC users who need to access to other Richter Library collections; route requests for photocopying and digital reproduction services to Research Services and Projects Assistant; collect and turn in photo-duplication and use fee revenues; order archival and office supplies; other assigned duties as needed, including help with exhibitions and special events. Assist in responding to e-mail and telephone reference queries and tracks progress of inquiries; gather, interpret and report statistical data on research services activities in SC; act as a liaison with Libraries’ System Administration and Support in troubleshooting and maintaining optimum functionality of SC workstations, programs and software; use Aeon, the SC Circulation system, to track patron requests and maintain patron transaction records; assist in editing and updating SC website and other online digital projects; act as a liaison with Facilities to report and follow up on issues concerning SC departmental access, function and security; make basic code changes in the IBIS, the library catalog, using Millennium, under the direction of the SC cataloging librarian Communications, Relationships, and Service Applicable towards all duties; maintain helpful and supportive customer service behavior with all library customers; establish effective interdepartmental relationships to increase unit effectiveness and disseminate information; communicate frequently and effectively with Special Collections staff and other departmental staff or administration in a timely manner regarding procedures, policies, and other necessary information Performs other duties as assigned.
Requirements: High school diploma or equivalent and a minimum of 1 year relevant work experience in a library or academic setting; working knowledge of Microsoft Office programs, including Word, Excel, and Access; working knowledge of e-mail software and the Internet; working knowledge of web-editing software and/or HTML/XML; familiarity with the Libraries’ IBISWEB catalog and Web site; exceptional organizational and customer service skills; excellent oral and written communication skills; ability to prioritize work and meet deadlines; ability to think analytically and critically; aptitude for accuracy and detail; ability to work productively and cooperatively with others; ability to work independently in a team environment; ability to lift, carry, push and pull up to 40 pounds. Review of resumes will continue until a successful candidate has been identified. Position #024390
Former Employees on Layoff Will be Given Priority Consideration
The University of Miami offers competitive salaries and a comprehensive benefits package including medical and dental benefits, tuition remission, vacation, paid holidays and much more. The University of Miami is an Equal Opportunity/Affirmative Action Employer.
|The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.|
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