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Job Title:   Patient Navigator
Pay Grade:   5
Pay Band Min / Max:   $13.77  -  $24.48
Position Number:   043570

The University of Miami Miller School of Medicine-UHealth is home to some of the brightest minds in the world. Our Faculty teach students who represent the future of medicine. Our researchers are discovering breakthrough patient treatments. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and subspecialties, and have more than one million patient encounters each year.

The UMHC/Sylvester Comprehensive Cancer Center, CRB/Audiology Department has an employment opportunity for a full-time Patient Navigator. This is a very busy practice, This position proactively serves the Ear Institute patients to optimize their visits and or surgical experience, promoting healthy hearing to our customers throughout the continuum of care.  This position requires collaboration with providers, surgical coordinators, patients and families.

Minimum requirements include:   High School diploma or equivalent and three (3) years of relevant experience required. Knowledge of routine office practices and procedures, excellent customer service skills. Knowledge of Private Insurance, Medicare/Medicaid and The Joint Commission guidelines as it relates to HIPPA and insurance verification preferred. Computer skills including but not limited to MS Office.  Skills in data entry and ability to work independently and use good judgment in quick decision making. Knowledge of Hearing aid, Cochlear Implant and BAHA state laws preferred. Any appropriate combination of relevant education, experience and/or certifications may be considered.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the groundbreaking research and medical education at the Miller School of Medicine. University of Miami Hospital is the flagship facility of UHealth, which also includes the Sylvester Comprehensive Cancer Center and Bascom Palmer Eye Institute, along with dozens of outpatient facilities. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer - Female/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

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