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Job Title:   Patient Accounts Representative
Pay Grade:   3
Pay Band Min / Max:    - 
Position Number:   048034

The University of Miami Miller School of Medicine-UHealth is home to some of the brightest minds in the world. Our Faculty teach students who represent the future of medicine. Our researchers are discovering breakthrough patient treatments. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and subspecialties, and have more than one million patient encounters each year.

The Department of Community Health Delivery Systems has an opportunity available for a Patient Accounts Representative. The Patient Account Representative is responsible for coordinating the functions of Collections and Customer Service on the individual patient account. This individual will ensure that patient demographic information is accurate and funding sources are billed and collected appropriately, accurately and timely.

The minimum qualifications for this position are as follows:  High School diploma or equivalent education and one (1) year related experience including patient telephone contact and collections in a high volume medical office or hospital. Should possess excellent customer service skills, have knowledge of Medicare/Medicaid Guidelines, Managed Care, HMOs and Non-contracted Commercial Programs, knowledge of third party payers, physician billing, and an ability to prioritize multiple tasks. Any appropriate combination of relevant education, experience and/or certifications may be considered. 

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the groundbreaking research and medical education at the Miller School of Medicine. University of Miami Hospital is the flagship facility of UHealth, which also includes the Sylvester Comprehensive Cancer Center and Bascom Palmer Eye Institute, along with dozens of outpatient facilities. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

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